FAQ

Q: What types of paints do you offer?

A: We supply interior, exterior, waterproofing, wood & metal, and industrial paints, as well as primers, sealers, and protective coatings.

Q: Do you provide colour mixing services?

A: Yes, we provide in-store colour mixing to help you achieve the exact shade you need for your project.

Q: Which brands of paint do you carry?

A: We stock a wide range of popular and trusted paint brands. Please contact us or visit our store to check availability

Q: Do you sell painting tools and accessories?

A: Yes, we carry brushes, rollers, spray machines, tapes, and other painting essentials.

Q: How can I place an order?
A: Orders can be made in-store, by phone, or through our Shopee online store.

Q: Can I get a quotation before buying?
A: Yes, we provide free quotations based on your paint requirements.

Q: What payment methods do you accept?
A: We accept cash, credit/debit cards, online bank transfers, and e-wallets.

Q: Can I pay by instalments?
A: For larger purchases, instalment plans may be available. Please inquire at the store.

Q: Do you offer corporate accounts?
A: Yes, corporate and contractor accounts can be arranged for regular supplies.

Q: Can I buy both retail and bulk quantities?

A: Absolutely. We supply paint and waterproofing products for individual home use as well as bulk orders for contractors and large projects.

Q: Do you provide delivery services?

A: Yes, delivery service is available within certain areas. Please ask our staff for details.

Q: Can I pick up my order at the store?

A: Yes, self-pickup is available during our business hours.

Q: What if my paint is damaged during delivery?

A: Please inform us immediately with photo proof. We will replace damaged items in accordance with our delivery damage policy.

Q: Can I return or exchange paint?

A: Paints that have been tinted/colour mixed or already used cannot be returned or refunded. Only unopened and untinted paints may be considered for return, subjected to our return policy.

Q: Can I request a colour sample before buying?

A: Colour cards and catalogs are available to guide you in selecting the right colour for your project.

Q: Do you provide painting services?

A: While we focus on supply, we can recommend trusted contractors if needed.

Q: Can you recommend the right paint for my project?

A: Absolutely! Our staff provides free technical consultation to guide you on the best paint type and finish.